Customer support is available Monday through Friday from 9:00am through 4:15pm eastern standard time with answering service for off hours and holidays.

Our Internet Managed Hosting agencies have additional support for connectivity issues that are during off hours and holidays for "key" employees designated by each agency.

Unlike other software vendors, Allegheny Software Publisher's, Inc. provides Unlimited (800) telephone support during our normal business hours.

Our home care agencies' will talk to live support personnel, without the worry of maneuvering through a complicated voice message process.

All support calls are documented / tracked within a ticketing system to insure proper response to our clients.